Checkers and Rally’s Survey at GuestObsessed is basically an official Customer Satisfaction Survey program that has been created by Checkers and Rally’s to gather all the genuine feedback from their loyal customers. High levels of customer satisfaction also improve the reputation of the company, which will make other people visit their store and also to receive their services at best.
Like any other big organization or company, Checkers and Rally’s also conduct customer satisfaction survey to check whether their customers are satisfied with their services or not.
The customer satisfaction survey by Checkers and Rally’s is conducted online under the name GuestObsessed. You can find the official survey site by simply visiting www.guestobsessed.com.
If you are one of those who are searching to get more information about the GuestObsessed Survey, then you must read the following article until the end. You are perfectly at the right place as today with the help of this article, we are going to provide you major details regarding the GuestObsessed Customer Satisfaction Survey. So, without wasting any time let’s get started….
GuestObsessed Survey Details
- Survey Link: https://www.guestobsessed.com
- Checkers Official Site: http://checkers.com
- Rally’s Official Site: http://rallys.com
- Survey Prize: Validation code to be used on your next visit to a Checkers or Rally’s restaurant.
Rules & Requirements For Participating In Checker’s and Rally’s Survey
One must take note that for taking part in Checker’s and Rally’s Survey, you have to fulfill some rules and requirements; otherwise, you won’t be able to participate in the survey.
- The user must have recent Checkers and Rally’s receipt as it contains the Customer Service Survey invitation code available there.
- You must have a device such as a laptop, mobile or PC connected with good internet.
- You should have a valid email address.
- For taking part in the survey, you must visit the official website at www.guestobsessed.com.
- Customers who are taking the survey must have some basic understanding of English and Spanish as the survey is available in these two languages.
- An individual should be 18 years of age or more than that to participate in the customer satisfaction survey.
- Family members, representatives, relatives, and any individual related to the company are not allowed to take part in the survey.
- If you are a legal resident of The United States of America and must have the citizenship, then only you are eligible for this survey, excluding the residents of Puerto Rico.
Questions Asked in GuestObsessed Survey
The questions asked from the customers in the survey are basically related to the goods and services of the restaurants. They mainly ask you to rate the following factors of the store:
- Overall satisfaction to the visit
- Services of the store
- Prices and quality of food items
- The behavior or nature of the staff
- Cleanliness of the store when you visited recently
- Accessibility of necessary products in the store
- Whether the staff of the stores was respectful with you or not
Guest Obsessed Survey Instructions
In order to take part in GuestObsessed Customer Feedback Survey, you simply have to follow these below-listed steps, which are as follows:
- At first, you have to visit the official website of Checker’s and Rally’s Survey at www.guestobsessed.com
- As soon as the page loads, you need to select the language as per your choice and click on the next option.
- After that, you need to enter the 4 digit survey code number in the given text fields.
- Now, you need to fill the date of the visit to the second text field.
- After that, you need to input your check number in the third text box.
- As soon as you have entered all the above details correctly then you need to click on the start button to start your survey.
- In the survey, all you need to do is to answer the questions honestly which is going to base on the Quality of the Food, Cleanliness of the store, Services provided to you, Comfort and Atmosphere Friendliness of employees, and Overall Satisfaction level with the customer.
- After you have answered all the questions, you have to then provide your contact details. Now, simply submit your survey.
- As soon as your survey has been successfully submitted you are going to get a code which you need for making a note of that code on any side on your receipt to win the Free Sandwich
Guest Obsessed Survey through Mail-In-Method
You can also get access to the survey, all you need to do is to hand print your name, complete address, telephone number as well as the date of birth on a postcard and mail to the below-given address.
Checkers Drive-In Restaurants, Inc.
4300 West Cypress St. Suite 600
Tampa, FL 33606
Checker’s and Rally’s Survey At GuestObsessed Rewards & Prizes
After Finishing the Checker’s and Rally’s survey at GuestObsessed, you will get a code. All you have to do is take this code to any Checker’s and Rally’s locations. In exchange, you are going to receive a free menu item. However, keep in mind that the reward varies. Therefore, it is recommended to check your receipt to confirm the actual price you’ll be receiving. You’ll also help other customers of Checkers and Rally’s by contributing to a better guest experience in the future.
All guest’s opinions are important to the company for they use customer feedback to decide what changes to make to their customer service policies. Usually, typical rewards for completing the Checker’s and Rally’s survey are free fries, a free or discounted sandwich or a free drink.
About Checkers and Rally’s
Checkers Drive-In Restaurants, Inc. is one of the largest chains of double drive-thru restaurants that are located in the United States. Originally, it was two separate companies that were serving different geographic areas with Checkers serving the Southeast as well as Rally’s serving the Midwest, after that Checkers and Rally’s merged in August 1999.
The company operates Checkers and Rally’s restaurants in a total of 28 states, as well as the District of Columbia. They focus on hamburgers, hot dogs, french fries, as well as milkshakes. The merged company is being headquartered in Tampa, Florida.
The working hours of Checker’s and Rally’s are from Monday to Sunday from 10 AM to 3 AM. Most Checkers and Rally’s restaurants are open even on many holidays such as:
New Year’s Day, Martin Luther King, Jr. Day (MLK Day), Valentine’s Day, Presidents Day, St. Patrick’s Day, Good Friday, Easter Monday, Mother’s Day, Memorial Day, Father’s Day, Independence Day (4th of July), Christmas Eve, New Year’s Eve and so on.
Guest Obsessed Survey: Customer Service
In case of any problem or issue regarding the Guest Obsessed Survey or about the restaurant, the customers can contact directly to the customer service of Checkers and Rally’s, where the representative will answer you and will sort out your issue in the best way possible. Here are the details of Checkers and Rally’s Customer Service:
Phone: 1 800 800 8072 is a toll-free number at your service and it is accessible only during business hours of the company.
Checkers And Rally’s Reference Link
- For the official site of Checker And Rally Guest Experience survey: Click Here
- For the official site of Checker And Rally: Click Here
- Terms of service: Click Here
- For Restaurant Feedback: Click Here
- For General Inquiries: Click Here
- For Website Feedback: Click Here
Checkers And Rally’s On Social Media
With the help of this article, we have discussed many things about Guest Obsessed Survey. We hope, this information will be beneficial for you. I hope this article has helped you to know more about Checkers and Rally’s Customer Survey. Let us know in the comments section how the experience with Guest Obsessed Survey goes for you.